Privacy Policy

Introduction

SeveranceCalc.com ("we," "our," or "us") operates the website severancecalc.com (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service. Your use of the Service is also governed by our Terms of Service.

Information We Collect

Free Calculators

The free calculator's estimate is computed in your browser. Your selected industry and role level are sent to retrieve benchmark data used in the results. If you enter your email on a results page, we also store your estimate amount and the page you were on alongside your email (see Email below).

Paid Severance Assessment

If you start the paid Severance Assessment, the details you enter are stored in our database to generate and deliver your report: your email address and the answers you provide, for example salary, years of service, state, industry, employer name, termination circumstances, offer details, and answers about potential claims. When you click the purchase button beneath the Terms notice, we record the time of that acknowledgement, the version of the wording in force, your IP address, and your browser identifier (user-agent)as our record of that consent. When you tick the terms acceptance box on Stripe's payment page, Stripe records that acceptance with your payment session and we store the time it is reported to us. Your payment status is recorded on our systems; your card details are collected and processed solely by Stripe and never touch our servers.

If you have accepted analytics cookies when you start an assessment, we also store privacy-limited first-touch attribution with the assessment record: the landing-page pathname, referring hostname, source, medium, and capture time. We do not store the landing page's query string or fragment, the full referring URL, advertising click identifiers, or a user identifier in this attribution record.

AI Tools

Text you enter into our AI-assisted tools, meaning the assessment (for the report narrative and paywall preview), the chatbot, the negotiation coach, and the document/agreement review tools, is sent to Anthropic's API to generate the output, along with the relevant details you provided. Anthropic processes this data under its commercial API terms; see Third-Party Services below.

Email

If you subscribe to our email list or enter your email to start an assessment, we store your email address together with context such as your estimate amount, the page you signed up on, and signup variant. If you start an assessment and don't finish, we send up to three automated follow-up emails (a resume link, a short feedback question, and a final notice); these stop if you finish, purchase, or unsubscribe. If you finish an assessment and view your results without purchasing, we may send up to three follow-up emails (an example of the report, a one-click question about what held you back, and a final note); these stop if you purchase, answer, or unsubscribe. If you answer that question we store the option you chose with your assessment record; it is not published. Every email we send contains an unsubscribe link.

Automatically Collected Information

If you accept analytics cookies, we use Google Analytics to collect usage data: pages visited, time on site, browser type, general geographic location, and calculator interaction events. Event data uses banded ranges(for example a salary band such as "50k-100k"), not exact figures, along with coarse categories like state and industry. With the same consent, we use first-party attribution browser storage (sc_first_touch_v1 and sc_utm_*, each with a 30-day lifetime) to remember the first page, referring domain, and source or campaign that brought you to the site.

Cookies and Tracking

We use cookies and similar technologies for:

• Analytics (Google Analytics) to understand how visitors use our site, loaded only if you accept via the cookie banner
• Session management (e.g., remembering if you've dismissed a popup, or your in-progress assessment)
• Marketing attribution, only after analytics consent (first-party sc_first_touch_v1 browser storage and sc_utm_* cookies, 30-day lifetime), to remember which page, referring domain, campaign, or source brought you to the site so we can attribute assessment starts and purchases
• Page tests: when we are comparing two versions of a page, a first-party sc_split cookie (30-day lifetime) remembers which version you were shown so you see the same one on your next visit. It holds only the version label, no identifier, and is set whether or not you accept analytics cookies; the events that measure the test are sent only after analytics consent

We do not currently serve advertisements. If we introduce advertising in the future, we will update this policy first. You can control cookies through your browser settings; disabling them may affect some features of the Service.

Third-Party Services

We use the following processors, each of which handles data only to provide its service to us:

• Stripe (payment processing): your card details go directly to Stripe; we never see your card number. Stripe receives your email to create the checkout. Stripe's Privacy Policy
• Anthropic(AI processing): assessment answers and any text you enter into our AI tools are sent to Anthropic's Claude API to generate output, subject to Anthropic's commercial API data-use terms. Anthropic's Privacy Policy
• Resend (email delivery): sends our transactional and follow-up emails, including your report. Resend's Privacy Policy
• Sentry (error monitoring): receives technical error and diagnostic data (such as request metadata) when something breaks, so we can fix it. Sentry's Privacy Policy
• Railway(cloud hosting): our application and database run on Railway's infrastructure. Railway's Privacy Policy
• Google Analytics (usage statistics, consent-gated): see Cookies and Tracking above. Google's Privacy Policy

Data Retention and Deletion

We keep assessment and lead records while they are needed to provide the Service (delivering your report, honouring the 30-day refund, and responding to questions about your purchase). Purchase, consent, and refund records are retained longer (for as long as legal claims relating to a purchase could arise) because they exist to evidence the transaction. Email subscription records are kept until you unsubscribe.

The first-touch record in your browser expires after 30 days. If you start an assessment while it is active, the privacy-limited attribution fields are stored with that lead and follow the same retention and deletion rules as the assessment record. They are not refreshed or overwritten by later visits.

You can request deletion of your personal data at any time by emailing [email protected] from the email address on the record, which is how we verify the request. We will delete the data we hold about you except records we are required or entitled to retain (for example payment and consent records tied to a completed purchase).

Data Security

We take reasonable measures to protect the information collected through our Service, including encryption in transit (TLS) and access controls on our database and admin tools. However, no method of transmission or storage over the Internet is 100% secure.

Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request deletion of your personal data (see Data Retention and Deletion above)
• Correct inaccurate personal data
• Opt out of email communications at any time
• Decline analytics cookies via the cookie banner or your browser settings

California residents: to the extent the California Consumer Privacy Act applies to us, the categories of personal information we collect are identifiers (email, IP address), financial and employment-related information you provide in an assessment, commercial information (purchase records), and internet activity (usage events and privacy-limited attribution). We collect them to provide the Service and understand which pages and sources lead to assessment use, and we do not sell your personal information or share it for cross-context behavioural advertising. You may exercise access, deletion, and correction rights by emailing [email protected]; we verify requests via the email address on the record and do not discriminate against you for exercising your rights.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].